We are pleased to confirm that all of our sales and support team have successfully completed training on the new Ekho wireless system from Hochiki. A special thanks to Hochiki who were able to deliver this training during these challenging times.
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Without question we are all facing a unique challenge as we respond to the coronavirus pandemic. We are closely monitoring the situation on a daily basis as we aim to protect the welfare of our team whilst best serving our loyal customer base.
Following the latest government advise we have closed our offices and warehouse from the public with all team members now working remotely. Over recent weeks we have worked really hard to maintain full service however the time has now come from us to play our full part in tackling this pandemic.
We have implemented several changes to our IT infrastructure to allow our team to operate from home. This will ensure we maintain our ability to respond to calls & emails during our usual working hours (Monday-Friday, 8.30AM-5PM).
We will be working closely with our manufacturers to drop-ship any outstanding and new orders directly to customers. Where this is not possible we will be contacting customers directly to make alternative arrangements.
For those who are self-isolating or social distancing both DHL & UK Mail are now offering an Accepted at Delivery Point as a delivery option. On arrival at the delivery address the driver will knock or ring the bell and will then step away to a safe distance. If you advise that you do not wish to sign on the scanner, the driver will ask for your name, record ‘Accepted at Delivery Point’ and then take a photo of the premises to confirm delivery has been completed successfully.
We currently have reasonably high stock levels of the most popular lines and we’re liaising closely with our key manufacturers to take into account the relevant lead-times. We are already aware of several lines having extended lead-times which we are trying to manage.
Finally we’d like to thank you all for your support and understanding during these unprecedented times, together we will beat this and prosper once again.
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And the winners are…
With wireless technology becoming more advanced, more reliable and able to provide a viable solution for almost any fire alarm system, we put together a short survey to help us to identify any concerns that installers, distributors and end users may have.
As a thank you for taking the time to complete the survey everyone that has taken part has been entered into our prize draw to win one of 3 prizes. Additionally anyone who also followed us on Google+ has been entered into the draw a second time!
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The Dangers Of Carbon Monoxide
Carbon monoxide is responsible for more than 50 deaths a year in the UK alone and leaves more than 200 people seriously ill. It has no smell or taste making it difficult to detect and it’s for this reason that no home should be without a good, reliable carbon monoxide alarm. This month, to help you keep your friends, families and colleagues safe, Discount Fire Supplies have reduced the price of the Zeta Domestic LED Carbon Monoxide Alarm by nearly 40%.
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Free Upgrade to Twinflex Pro
We have now sold out of our standard Twinflex 2 and 4 zone panels. These panels have been discontinued and succeeded by the Twinflex Pro 2 Zone and the Twinflex Pro 4 Zone Fire Alarm panels so we’re extending our offer to buy the Twinflex Pro panel at the Twinflex panel price to help you with the transition.
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Disabled Toilet Alarm Special Offer
As we enter August we mark the launch of a new special offer. This month we are offering you the chance to purchase our Disabled Toilet Alarm 1 Zone Kit at the fantastic price of £34.95, that’s a discount of over 35%!
Read MoreFree Upgrade to Twinflex Pro
In line with Recent changes to the Construction Product Regulations (CPR) Discount Fire Supplies are offering you the chance to upgrade to the Twinflex Pro for no extra cost when purchasing either the Twinflex 2 Zone or Twinflex 4 Zone fire alarm panel.
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First Aid and Safety Equipment
We’ve been working hard to bring you even more fantastic products at fantastic prices and our most recent addition comprises a brand new ‘First Aid & Safety Equipment‘ category. This new category allows us to offer even more products to help you stay safe and legal in the workplace and is home to many new products including BSI compliant first aid kits and eye wash stations.
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Construction Products Regulation Changes
Yet again we have to focus on ever-changing legislation and find out how it affects each one of us. The current changes that are particularly relevant to the Fire Industry across the whole of the EU are the Construction Products Regulations (CPR).
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50% Off Online Fire Safety Training
In line with our recent drive to offer you a special discount on a different product each month we are now offering a massive 50% off all of our online training videos! This time this amazing offer will be available for two months and will expire at the end of July. So don’t miss out out, head over to discountfiresupplies.co.uk now and grab your fire safety training at a bargain price!
Read MoreDiscount Fire Supplies is a Limited Company Registered in Wales. Company Registration 7499137. VAT Registration Number 106 0586 39. * Free delivery is only valid for orders shipped to a United Kingdom Mainland address. ** Same day dispatch on all orders received before 2.30pm, if product is in stock.
